Enhancing Customer Experience with MSG91

Share At Door Step provides you with the most convenient and easy way to donate those items that are just lying at some corner of your house, gathering dust and taking up some much-needed space. We help people to donate them to trusted NGOs and give a new life to those unused items. Currently we support 100+ NGOs that focus on causes like education of people with disability, elderly care, rehabilitation for victims of child trafficking, employment opportunities for underprivileged women etc.

In this journey of spreading happiness and building a caring community undoubtedly holds a lot of power but retrospectively takes a lot of efforts. To excel in growing a serious community, one of the first and foremost requirements is an effective customer relationship. MSG91 ( proved to be great source to help us build a great relationship by securing users using integrated OTP services and have an efficient communication channel via SMS to our database.

We have been using the OTP and messaging services in scheduling pick up process of the platform. The platform will authenticate and verify the contact number which makes our operation team to process the work in more efficient way. The user gets OTP”S via a secured channel, making the process reliable and efficient resulting in better experience and trust with users.

MSG91 has always been a great support in our journey of spreading happiness and love. We convey our thanks to MSG91 team for their support. And we recommend them to each product out there who are looking for reliable communication channels for their business.

We vouch for a partner like MSG91 because:

They understand startups very well
Initial 6 months of credits are almost free to explore the full potential of their platform
Support is super prompt
Reporting panel shows you everything
Their infrastructure if flexible and robust